Privacy Policy
At Site & Safety Training, we are committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, www.siteandsafetytraining.co.uk, or use our services.
We take the protection of your data seriously and comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our website or purchasing our courses, you agree to the collection and use of your information as described in this policy.
1. Information We Collect
We may collect personal information from you when you interact with us, including but not limited to:
- Personal Identification Information: Name, email address, phone number, billing information, and payment details.
- Course Information: Information related to the courses you register for, including your progress, assessments, and certifications.
- Technical Data: IP addresses, browser type, operating system, and other information related to your device used to access our site.
- Usage Data: Information on how you navigate and interact with our website, such as which pages are viewed and the duration of visits.
2. How We Use Your Information
We may use your personal information for various purposes, including:
- Providing Services: To facilitate the online training services you request, including processing payments and course enrolments.
- Personalisation: To customise and enhance your learning experience.
- Marketing and Communications: To send you promotional materials, special offers, newsletters, or updates on new courses and services, where we believe these may be of interest to you.
- Analytics and Improvement: To analyse how our website and services are used, enabling us to improve functionality, design, and offerings.
- Customer Support: To respond to your inquiries, manage your course experience, and provide technical support.
- Legal Compliance: To comply with applicable laws, regulations, or legal obligations.
You acknowledge that by using our services, we may use your personal information in any way necessary to provide these services, subject to this Privacy Policy.
3. Legal Basis for Processing Personal Data (GDPR Compliance)
- Under the GDPR, we must have a valid legal basis to process your personal data. We rely on the following legal grounds:
- Performance of a Contract: Processing your data is necessary to fulfil the terms of the contract between us, such as when you enrol in a course.
- Consent: We will rely on your consent for certain types of processing, such as sending you marketing communications. You can withdraw your consent at any time.
- Legitimate Interests: In some cases, we process your data because it is in our legitimate interest to do so, such as for improving our services or enhancing website security. We ensure that this interest does not override your rights.
- Legal Obligation: In certain cases, we may need to process your data to comply with a legal obligation, such as tax or regulatory requirements.
4. Data Sharing and Disclosure
We may share your personal information with third parties in the following cases:
- Service Providers: We may share your data with trusted third-party service providers who assist in operating our website, processing payments, or delivering training services.
- Business Transfers: In the event of a merger, sale, or reorganization, your data may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information to comply with legal obligations, protect our rights, or defend against legal claims.
We will ensure that any third parties with whom we share your data are GDPR compliant and handle your information with the same level of care and security that we do.
5. Retention of Your Information
· We will retain your personal information for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or for as long as required to comply with legal obligations. After this period, your data will be securely deleted or anonymised.
6. Your GDPR Rights
Under the GDPR, you have specific rights concerning your personal data, which we respect and enable you to exercise:
- Right to Access: You have the right to request access to the personal data we hold about you, including the right to receive a copy.
- Right to Rectification: You can request the correction of inaccurate or incomplete personal information.
- Right to Erasure (Right to Be Forgotten): You can request that we delete your personal data when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions, such as when you contest the accuracy of the data.
- Right to Object: You have the right to object to our processing of your personal data for direct marketing purposes or when processing is based on our legitimate interests.
- Right to Data Portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format so that it can be transferred to another data controller.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.
- Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your data infringes on your rights under the GDPR.
To exercise any of your rights, please contact us at Info@siteandsafetytraining.co.uk
7. Security of Your Information
We implement a variety of security measures to ensure the protection of your personal data. These include encryption, access controls, and secure storage. However, no method of transmission over the Internet is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, gather information about how you use our services, and deliver personalised advertising.
You can control your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the website after such changes constitutes your acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your GDPR rights, please contact us at:
Email: info@siteandsafetytraining.co.uk
Phone: +353 (0)85 208 0393
This Privacy Policy ensures we comply with the GDPR and other legal obligations while still allowing us to use customer data to improve services, engage in marketing, and meet business needs.